Elevate Your Online Presence with Our Comprehensive Web Design, Development, and Support Services

You’re in good hands.

We’ve developed a process for web design that’s fast, efficient, and reliable. Our team works behind the scenes to take care of all the details, so our clients can focus on what they do best. From the initial idea to the final launch, we handle every step of the process, including design, copywriting, optimization, and more. We start by working from existing frameworks that we know work well, so our clients can get a great idea of what their website will look like before we even start building. From there, we tailor a design to our client’s specific needs, goals, and branding. We take care of everything, from selecting the best stock imagery to writing copy that’s optimized for search engines and conversion.

Many of our clients have a lot of web design questions before they get started with us. Let’s get a few of yours answered.

“First of all, what is web design?  And what does a web designer do?” 

A web designer is responsible for creating the visual design and layout of websites. We work with clients to understand their needs and goals, and then use our creative and technical skills to develop a website that meets those requirements. This may include selecting fonts, colors, and images, creating custom graphics, and deciding on the overall layout and structure of the website. Web designers also consider factors like user experience, navigation, and accessibility, and ensure that the website is optimized for search engines and fast loading times. In addition to creating the initial design, web designers also collaborate with developers and other team members to ensure that the website is properly built and functions as intended. Overall, the role of a web designer is to create a visually appealing, functional, and effective website that meets the needs of their clients and their target audience.

“Why is web design so important?  In other words, why should a business owner care about this?”

The web design process is important because it sets the foundation for a website’s success. A well-designed website can make a strong first impression, establish trust with visitors, and ultimately drive more leads and sales. The process of designing a website involves much more than simply creating a visually appealing layout. It involves carefully considering factors like user experience, navigation, and accessibility, as well as ensuring that the website is optimized for search engines and fast loading times. The design process also requires collaboration and communication between the web designer and the client to ensure that the website meets the client’s needs and goals. A well-designed website can help a business stand out from the competition and establish a strong online presence. On the other hand, a poorly designed website can turn potential customers away and damage a business’s credibility. By investing in a thoughtful, well-executed web design process, businesses can create a website that delivers real results and helps them achieve their online goals.

“How does SC Digital’s web design service differ from other web design agencies?” 

At our web design agency, we specialize in using existing frameworks to design websites that are customized to our clients’ needs. Our digital strategists engage with clients at a deep level, working closely with them to understand their preferences and goals for the website. Using their creative and technical skills, our strategists and designers craft a visually appealing and user-friendly website design that meets the client’s requirements. They carefully select fonts, colors, and images to create a cohesive and professional look and feel. In addition to the visual design, our designers also focus on optimizing the website for search engines and fast loading times. Throughout the process, we provide a high level of consultation and recommendations to ensure the client is happy with the final product. Overall, our web designers are responsible for creating a website that is tailored to the client’s needs, while also ensuring that it looks great and performs well.

“How much work do you require from the client during your web design process?” 

At SC Digital we understand that every client is unique, and we tailor our web design process to meet their individual needs. Some clients prefer to be very hands-on throughout the process, providing detailed feedback and direction every step of the way. We welcome this level of involvement and work closely with the client to ensure their vision is brought to life. Other clients prefer a more hands-off approach, and we are happy to take the lead and handle everything from start to finish. We consult with them only for the most important decisions, keeping them informed and involved as much or as little as they prefer. Whether a client is highly involved or prefers to take a step back, we work to deliver a website that meets their needs and exceeds their expectations.”

“What’s the best web design platform?  I’ve heard different things.” 

There are many different web design platforms available, each with its own strengths and weaknesses. Many of our clients have Wix, Weebly, Squarespace and a variety of others. At our agency, we prefer to use WordPress as our primary web design platform. WordPress is a popular open-source content management system (CMS) that offers a wide range of customization options, flexibility, and ease of use. One of the key benefits of using WordPress is its extensive library of themes and plugins, which allow us to create custom designs that are tailored to our clients’ needs. With WordPress, we can build websites that are optimized for search engines, fast loading, and mobile responsiveness.

In addition to its powerful features, WordPress also has a large and active community of developers and users, which means that it is constantly being updated and improved. This helps ensure that our clients’ websites remain up-to-date and secure. WordPress is also very user-friendly, which makes it easy for our clients to update and manage their own websites once they are launched.

Overall, we believe that WordPress is the best web design platform for many of our clients due to its customization options, flexibility, ease of use, and large community of developers and users. It allows us to create high-quality, customized websites that are optimized for search engines and user experience, while also providing our clients with the tools they need to manage and update their websites on their own.

“Will you work on websites other than WordPress?”

Absolutely! While WordPress is our preferred web design platform, we also work with a variety of other platforms, including Shopify, Squarespace, and others. Our team of web designers and developers are experienced in building websites across a range of platforms and can deliver high-quality results regardless of the platform. We believe in using the right tool for the job, and that means being able to work with a variety of platforms to meet our clients’ needs and goals. Whether a client has a specific platform in mind or is open to our recommendations, we can work with them to design and build a website that delivers results and meets their expectations.

“How long does the web design and development process typically take?”

The typical web design process can take anywhere from 30 to 90 days, depending on the complexity of the project and the client’s requirements. However, it’s important to note that the timeline can vary significantly depending on how responsive and involved the client is during the process. If the client is highly responsive and clear in their feedback, it can help to speed up the process and ensure that the final product meets their expectations. On the other hand, if the client is less responsive or has many specific requests and changes, the timeline can be longer. At our agency, we work closely with clients to establish realistic timelines and expectations, and we communicate regularly throughout the process to ensure that everyone is on the same page. By working collaboratively with our clients and providing regular updates, we are able to deliver high-quality results within a reasonable timeframe.

“What will SC Digital need in order to get started? And, what will you need in order to launch?”

Yes, that’s correct! At our agency, we can get started on a website design project with whatever resources the client has available. If the client has photos, videos, or copy that they want incorporated into the website, we can incorporate those into the design. Alternatively, if the client doesn’t have any resources, we can still get started on the design and create custom graphics and copy as needed.

We eventually will need access to the client’s domain name, which is typically registered with a provider such as GoDaddy or Network Solutions. If the client already has an existing website, it can be helpful for us to have an admin login and password for that as well, as this can help us to understand the client’s needs and preferences.

We typically have our client fill out a website questionnaire and offer them a series of kickoff meetings to ensure that we understand their goals and objectives for the website.  Again, this all depends on our client’s preferences.  

When it comes time to launch the website, we require the final approval of the client, as well as access to the domain name. We handle all the hosting on our end, so the client does not need to provide anything in that regard. We also perform final testing and optimization to ensure that the website is functioning properly and is optimized for search engines and fast loading times. Overall, our process is designed to be flexible and adaptable, and we can work with clients to ensure that we have all the resources and information needed to create a high-quality website that meets their needs and exceeds their expectations.

“What about after the website launches?  Who handles the hosting, maintenance, support, and makes sure to keep the hackers out?”

At our agency, we offer a full range of hosting, maintenance, and support services to ensure that our clients’ websites remain up-to-date, secure, and functioning properly after launch. We handle all of the hosting and maintenance, including web/server security, malware and antivirus protection, 24/7 web monitoring, high-performance hosting, consistent data backups, constant virus scanning, firewall installation, extensive threat monitoring, and website restores.

In addition to hosting and maintenance, we also offer comprehensive support and website updates to our clients. Our support team is available to answer any questions about website functions, and to make updates and bug fixes as needed. We handle WordPress core updates, plugin updates and monitoring, constant code upgrades, and bug and glitch fixes. We understand that technology is constantly changing, and we work to stay up-to-date with the latest best practices and technologies to ensure that our clients’ websites remain secure, fast, and reliable. Overall, our goal is to provide our clients with a hassle-free experience, so that they can focus on running their business while we handle the technical details.

“After the website is launched, is the client able to make changes to their own website? Or, do all changes need to be made by the SC Digital team?”

We are committed to empowering our clients by providing them with the option to make changes to their website on their own, if they so choose. Each client will have a unique username and password that they can use to access their website and make changes to the content or design. We understand that some clients may want to have more control over their website, and we are happy to provide them with the tools and support they need to make changes on their own.

At the same time, we recognize that not all clients have the time, knowledge, or desire to make changes to their website themselves. For these clients, our support team is available to handle all content changes and updates as needed. Our support team is highly skilled and experienced in making changes to websites, and we are committed to providing fast, reliable, and high-quality support to our clients. Whether a client wants to make changes on their own or prefers to work with our support team, we are committed to providing them with the tools, resources, and support they need to keep their website up-to-date, secure, and functioning properly.

“Can I contact SC Digital Support Team if I have a question or problem after my website launches?”

Absolutely! We believe in providing our clients with a high level of personalized service and support. That’s why we assign a dedicated digital strategist to most of our website design clients, to help them through the web design and development process, and to act as their main point of contact throughout their relationship with the agency. Our digital strategists are highly skilled and experienced in web design and development, and are committed to providing our clients with the highest level of service and support. They work closely with clients to understand their goals and objectives for the website, and to ensure that the final product meets their expectations.

In addition to the digital strategist, our support team is staffed with many experienced professionals who work together to handle all content changes, updates, and technical issues as they arise. Our support team is available to our clients at any time by emailing “[email protected]”, and is committed to providing fast, reliable, and high-quality support to ensure that our clients’ websites remain up-to-date and functioning properly. Whether a client needs help making a small content change, or has a larger technical issue that needs to be resolved, our support team is here to help.

Overall, our goal is to provide our clients with a comprehensive web design and development experience, from start to finish. We are committed to providing personalized service and support, and to ensuring that our clients are happy with the final product. Whether a client needs help during the design and development process, or after the website launches, our team is here to provide the expertise and support they need to achieve their goals and grow their business online.

“What’s the cost to get started with a new website with SC Digital?”

We offer a variety of website packages that are designed to meet the needs and budget of our clients. Our packages start as low as $199 per month, and can go up to roughly $1,000 per month for more complex websites. We do not require huge deposits upfront, and typically the setup fee is simply the first installment of the monthly agreement for the website.

We believe that breaking our website packages into monthly payments makes it easier for our clients to manage the cost of their website, and enables them to get started more quickly. It also enables us to build a website that is better suited to our clients’ needs, without cutting corners or sacrificing quality. By breaking the cost of the website into manageable monthly payments, we are able to provide our clients with a high-quality website that meets their needs and budget, without putting undue financial strain on their business. Overall, our goal is to provide our clients with a hassle-free and affordable web design and development experience, and to help them achieve their goals and grow their business online.

“It’s great that you offer monthly payment options for your web design projects, how many months do these options last?”

We offer flexible monthly payment options for our web design projects, which allows our clients to manage the cost of their website more easily.

The length of our monthly payment options can vary depending on the project and the client’s needs. Our typical term is 12-24 months, but we are flexible and can customize the length of the payment plan to meet our clients’ specific needs. We understand that every client is unique, and we work closely with each client to create a payment plan that works for them.

Overall, our goal is to make the web design and development process as easy and stress-free as possible for our clients. By offering flexible monthly payment options, we are able to help our clients manage the cost of their website, and enable them to get started more quickly, and with a high-quality website that meets their needs and exceeds their expectations. If a client has any questions or concerns about our monthly payment options, our digital strategists and support team are always available to help and answer any questions.

“What happens after the initial term?  Do I need to keep paying?” 

After the initial term of our monthly payment plan, our clients “own” their website and have the option to host it wherever they choose. We do have a small number of clients who choose to move their website to a different server, but most of our clients continue to host with us because it’s easy, seamless, and hassle-free.

We offer a monthly hosting and management plan for our clients at a cost of $149/mo with no contract. This plan includes keeping the website on our server, where it will be safe, secure, hosted, and regularly updated with the latest plugins and security measures, including an SSL certificate. In addition, our support team is available to handle any content updates or changes that our clients may need. Clients can simply email us at [email protected], and we will take care of the rest.

By offering flexible payment options and affordable hosting and management plans, we are able to make the web design and development process as easy and stress-free as possible for our clients. If a client has any questions or concerns about their hosting or management plan, our digital strategists and support team are always available to help and answer any questions.

“How do I pay SC Digital for this?  Do you accept credit cards?” 

Yes! We understand that our clients have a lot on their plate, and we want to make the web design and development process as easy and stress-free as possible. That’s why we offer automatic, monthly subscription billing to credit cards, which means that our clients don’t need to worry about managing multiple invoices or remembering to make payments on their own.

As always, our goal is to make the web design and development process as easy and stress-free as possible for our clients. We believe that direct billing to company credit cards is just one way that we can help our clients focus on their business, while we take care of the web design and development process. If a client has any questions or concerns about our billing process, our support team is always available to help and answer any questions.

“How do I pay SC Digital for this?  Do you accept credit cards?” 

We understand that creating a great website requires more than just design and development. That’s why we offer a range of additional services, including stock imagery and copywriting, to help our clients create a website that is both beautiful and effective.

Our website packages typically include stock imagery from Shutterstock and similar platforms, which we carefully select and curate to ensure that it matches our clients’ brand and messaging. We also handle the copywriting for our clients, unless they prefer to do it on their own, or provide their own content. We believe that great copy is just as important as great design, and we work closely with our clients to ensure that their messaging is clear, compelling, and effective.

Overall, our goal is to make the web design and development process as easy and stress-free as possible for our clients. By providing a range of additional services, such as stock imagery and copywriting, we are able to offer a comprehensive web design and development experience that meets our clients’ needs and exceeds their expectations. If a client has any questions or concerns about these additional services, our digital strategists and support team are always available to help and answer any questions.