Frequently Asked Questions

As with anything, there is a "ramp-up" period that varies depending on what type of digital marketing our team is doing for you. For instance, if we're building a website for your company, your website might be complete in as few as 2-4 weeks. If you're bringing us on board to handle Google Ads, social media ads, search engine optimization (SEO), this can take a bit longer due to the nature of these strategies. However, you'll find that at SC Digital, we act with swiftness and urgency. You'll immediately feel our enthusiasm to get your digital marketing off the ground and begin getting you the results your business needs.

One of the best parts of working with SC Digital is that we provide you with a login and password to an interactive, customizable dashboard so you can get instant, transparent reporting at any point. Gone are the days when you're waiting on us to send a monthly report... it's all in the palm of your hands at a moment's notice.

Depending on your goals and budget, your Client Success Manager will be proactively scheduling "Update" and "Strategy" meetings to discuss the progress on your digital marketing initiatives. On those meetings, we'll be reviewing your business goals and the degree to which your digital marketing strategies are helping you accomplish those goals. We'll also be making suggestions for improving your strategies and providing insights as to what you can do differently to "double down" on the success you're already experiencing.

Absolutely - in fact, many of our clients start with us at a lower level and upgrade later, after they've experienced the caliber of communication and results they receive with SC Digital.

This is an excellent question many of our clients have at the beginning of our relationship. The answer to this question is different for every business type, in every market, and also varies depending on your business' maturity and level of funding. For instance, we've worked with countless businesses that, for a very nominal amount of money, were able to see dramatic results far beyond their expectation. On the other hand, we've worked with plenty of companies in hyper-competitive industries who need to invest heavily in their digital marketing to even be recognized. This is where SC Digital truly shines. We believe there is a magic combination in every industry which gives a business the ability to generate ample sales opportunities at a low cost. That's the beauty of great marketing: when you craft an attractive offer and show it to your dream customer at the perfect time, your cost can stay low... even in a competitive industry.

All of these avenues can be effective in every business, but often for different reasons and to achieve different goals. Social media and social media advertising tends to work well when your business sells a product or service for which demand can be generated by the advertiser. On the other hand, PPC (Google Ads) and SEO tend to work well when there is a high amount of pre-existing demand and "search volume" for your product or service; in that case, it pays to be at the top of the searches that are already happening. And of course, there's a magic combination of all these techniques, and many others, for every business. We'll help you find that magic combination. Our team of digital marketing "technicians" understands that all these techniques are simply "tools" in the proverbial toolbox; a great technician knows exactly when to pull out the perfect tool for the given situation. Contact us to schedule a time to craft your perfect strategy to grow amongst the other competitors in your industry.

Absolutely. We can help you solve a number of digital marketing-related quandaries that plague businesses everywhere. A few examples are:

• How do I get my Google Business page to show up in the map results? (Click here for a video training about this topic)
• Why does my website say "Not Secure" at the top?
• I can't get into my website to make changes and the guy who did it is out of business. Can you help?

Yes!  We build your website for you, and then provide you with ongoing hosting, maintenance and content updates.  So, if you ever need help making a change to your website, you can just email our support team at [email protected].  And, most of the changes you'd need will be covered by your hosting and maintenance plan, so you won't have to pay any extra.  On the other hand, if you want to make changes to your website yourself, we'll simply provide you with a login and password and you'll be able to do so.

Many of our clients wish to make changes on their own, but when they see how friendly, responsive and professional our support team is, they prefer sending everything to us.